Logistics Information
At StreetFox Studio, we are committed to delivering your orders quickly, safely, and reliably. Below is an overview of our shipping process and policies:
π¦ Processing Time
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All orders are processed within 1β3 business days (excluding weekends and public holidays).
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Orders placed after 3:00 PM CST will be processed the next business day.
π Shipping Methods & Estimated Delivery Times
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping (China Mainland) | 3β7 business days | Free on orders over Β₯99, otherwise Β₯10 |
Express Shipping | 1β3 business days | Β₯25 |
International Shipping | 7β21 business days | Varies by location |
Please note: Delivery times are approximate and may be affected by factors such as weather, customs clearance, or courier delays.
π Shipping Regions
We currently ship to:
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China Mainland (domestic shipping)
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Selected international countries including the US, UK, Australia, and parts of Southeast Asia.
Please contact us in advance for international delivery details and custom orders.
π Order Tracking
Once your order has been shipped, a confirmation email with a tracking number will be sent. You can track your shipment at any time using the provided link.
π§Ύ Customs, Duties & Taxes (International Orders)
Customs duties, import taxes, and other charges for international shipments are the responsibility of the buyer. These fees are not included in the item price or shipping cost.
β Shipping Restrictions
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We do not deliver to P.O. Boxes or military addresses (APO/FPO) at this time.
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Hazardous or oversized items may have limited shipping options.
π Contact Us
For any questions about your shipment, feel free to reach out:
Company Name: StreetFox Studio
Email: support@streetfoxstudio.com
Phone: +86 731 8888 1234
Business Hours: Monday β Friday, 9:00 AM β 6:00 PM (CST)
Address: 20/F, Tower C, Kineer International, Changsha, Hunan, China